Frequently asked Questions
What is your return policy?
Please see Refund and Return Policy for more information on returns. Contact us at email@veronica-nelson.com to initiate a return.
Do you ship internationally?
Yes, we ship worldwide. Shipping costs and delivery times vary depending on the destination and will be calculated at checkout.
Are your products cruelty-free?
Yes, we prioritize ethical sourcing and only offer products from brands committed to cruelty-free practices.
How long does shipping take?
Domestic orders typically arrive within 3-7 business days, while international orders may take 7-14 business days. You’ll receive tracking information once your order is shipped.
Can I cancel or modify my order?
Orders can be canceled or modified within 24 hours of placement. Please email email@veronica-nelson.com as soon as possible for assistance
Are your health supplements and teas safe?
Yes, all our supplements and wellness teas are sourced from trusted brands and made with high-quality, safe ingredients. However, we recommend consulting a healthcare professional before starting any new supplement.